Privacy Policy

Introduction

Adaptalyfe ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Our mission is to empower individuals with neurodevelopmental disabilities to build independence while maintaining the highest standards of data privacy and security.

Information We Collect

Personal Information

• Account Information: Name, email address, username, password
• Profile Data: Age, disability type (optional), accessibility preferences
• Contact Information: Emergency contacts, healthcare providers, family members

Health Information (HIPAA Protected)

• Medical Data: Medications, allergies, medical conditions, symptoms
• Wellness Tracking: Daily mood entries, task completion, achievement progress
• Healthcare Records: Appointment schedules, provider information, medical notes

Usage Information

• App Activity: Feature usage, task completion rates, time spent in app
• Device Information: Device type, operating system, app version
• Location Data: Only when explicitly enabled for safety features

Communication Data

• Messages: Communications with caregivers, AI assistant interactions
• Support Communications: Customer service inquiries and responses

How We Use Your Information

Primary Uses

• Independence Building: Personalized task management and progress tracking
• Health Management: Medication reminders, symptom tracking, appointment scheduling
• Safety Features: Emergency contact access, location sharing (when enabled)
• Family Coordination: Caregiver dashboard access with your permission
• AI Support: Contextual assistance from our AdaptAI feature

Secondary Uses

• App Improvement: Analytics to enhance user experience and accessibility
• Security: Fraud prevention and account security
• Legal Compliance: Meeting regulatory requirements and legal obligations

Information Sharing and Disclosure

Authorized Sharing

• Caregivers: Only with your explicit permission and control
• Healthcare Providers: When you choose to share medical summaries
• Emergency Contacts: During safety emergencies or when you request assistance

Required Disclosures

• Legal Requirements: When required by law or legal process
• Safety Situations: To prevent harm to you or others
• Service Providers: Third-party vendors who help operate our service (under strict confidentiality)

Data Security and Protection

Technical Safeguards

• Encryption: All data encrypted in transit and at rest
• Access Controls: Multi-factor authentication and role-based access
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard cloud security practices

HIPAA Compliance

• Protected Health Information: Treated according to HIPAA standards
• Business Associate Agreements: With all relevant service providers
• Breach Notification: Immediate notification procedures in place
• Audit Logs: Comprehensive tracking of all data access

Your Privacy Rights

Access and Control

• View Your Data: Access all information we have about you
• Correct Information: Update or correct inaccurate data
• Delete Data: Request deletion of your personal information
• Export Data: Download your information in a portable format

Sharing Controls

• Caregiver Access: Grant or revoke caregiver permissions anytime
• Data Sharing: Control what information is shared with whom
• Communication Preferences: Manage how and when we contact you

Children's Privacy (Under 13)

Parental Consent

• Required: We require verifiable parental consent for users under 13
• Limited Collection: We collect only information necessary for the service
• Parental Control: Parents can review, modify, or delete their child's information
• No Marketing: We don't market to children or collect information for marketing

Data Retention

Retention Periods

• Account Data: Retained while your account is active
• Health Information: Retained for 7 years as required by law
• Usage Data: Anonymized after 2 years
• Communication Records: Retained for 3 years for support purposes

Changes to This Privacy Policy

Notification Process

• 30-Day Notice: Advance notice of significant changes
• Email Notification: Direct notification to your registered email
• App Notice: In-app notification of privacy policy updates
• Continued Use: Constitutes acceptance of updated policy

Special Protections for Vulnerable Users

Neurodevelopmental Disabilities

• Enhanced Protections: Additional safeguards for cognitive disabilities
• Simplified Consent: Clear, understandable consent processes
• Caregiver Oversight: Appropriate family involvement while respecting autonomy